LIVE · REAL TIME · PARENT-BOOKED
Meet the AI Santa your child can talk to live
Our Santa is a real-time AI character. Your child sees him on video in his workshop, talks to him out loud, and he answers straight away, by name, using only what you add to Santa’s notebook. US$19.90 per child, for families in the United States and Canada.
THE TECHNOLOGY
What is an AI Santa?
An AI Santa is a computer-generated Santa who listens and talks back in real time. Ours has a warm voice and an animated video face. He hears what your child says and replies in the moment, the way a person would on a video call.
He isn’t a recording that plays the same way for every child, and he isn’t a person in a costume. Each visit is a fresh, private conversation between Santa and one child, with a parent nearby.
SANTA’S NOTEBOOK
How the AI Santa knows your child
After you book, you fill in Santa’s notebook. Santa knows only what you write there, and you can change it any time before the visit.
Their name
Their first name and how to say it, plus their age so Santa can pitch his words right.
Their year
Something they’re proud of, their favourite things and their pet’s name.
Their wishes
You decide which wishes Santa may mention. He treats a wish as a wish and never promises a present.
What to avoid
Anything Santa should gently steer around, and a message from family he can pass on.
Santa’s notebook is deleted automatically 24 hours after the visit. You can erase it sooner from My visits.
AI Santa, a recorded Santa video or Santa in person?
| Question | Our live AI Santa | Recorded Santa video | Santa in person |
|---|---|---|---|
| Talks back to your child | Yes, in real time | No, it plays the same way every time | Yes |
| Where it happens | At home, in your web browser | On any screen | At a mall, event or venue |
| What Santa knows | Only what you add to his notebook | What the video maker puts in | What your child tells him on the day |
| Who plays Santa | A real-time AI character, and we tell parents so | A recorded performer or animation | A person in costume |
| Watch it again | No, calls aren’t recorded. Film your child’s reaction yourself if you like | Yes | Photos, if the venue allows |
Does the AI Santa see my child?
No. The call uses your microphone only, and your camera is never turned on. Your child sees Santa; Santa hears your child. He may say “it’s good to see you” as a friendly greeting, but he can’t see your child or your home.
Calls are not recorded, and the conversation audio is not stored.
Telling your child Santa is AI
We tell parents up front: when you book, you confirm you understand Santa is a real-time AI character. On the call, Santa stays in character. He won’t bring up AI on his own and leaves technical questions to the grown-up.
How you explain it to your child is your choice.
SANTA’S GOLDEN RULES
What the AI Santa will never do
Santa is guided to stay warm, gentle and on the subject of Christmas. If a conversation wanders, he steers it back.
Read our full safety approach →- Ask for an address, school, contact details, photos or secrets
- Promise a present, or turn a wish into a promise
- Claim to be watching your child
- Shame, threaten or rank how good your child has been
- Keep going when your child asks to stop: he says a short, warm goodbye
AFTER THE VISIT
Keepsakes made from Santa’s notebook
Every visit that starts comes with a printable Nice List certificate and a letter from Santa, made from what you added to his notebook. Open them from My visits and print or save them as PDFs before the notebook is deleted 24 hours after the visit.
AI Santa questions
Is the AI Santa free?
No. A visit costs US$19.90 per child, and each extra child is 20% off with their own back-to-back visit. Donated visits go only to children’s hospitals and charities through Santa’s Giving Program.
Is there an app to download?
No. The call opens in your web browser from the link in your email, on a phone, tablet or computer.
Can we talk to Santa on Christmas Eve?
Yes. Christmas Eve, Christmas Day and Boxing Day can be booked while times are available, and every time is shown in your own time zone.
Who books the visit?
A parent or guardian in the United States or Canada books it and stays nearby during the call. Children never need an account.
Ready for them to meet Santa?
Choose a time from November 1 to December 31, in your own time zone.
Book a Santa call · $19.90 How it works, step by step →